Position Summary:

The Pool Attendant is responsible for providing exceptional, attentive service to Club members and guests while maintaining a clean, safe, and welcoming pool environment. The ideal candidate is friendly, dependable, professional, and attentive to detail, with a genuine desire to create an outstanding member experience.

Essential Responsibilities:

Greet members and guests warmly and provide courteous, personalized service.
Maintain a professional and welcoming presence at the pool area at all times.
Assist members with pool chairs, umbrellas, towels, and other amenities.
Keep the pool deck, seating areas, tables, and surrounding areas clean, organized, and presentable.
Monitor and replenish towels, water, and other pool supplies throughout the day.
Clear used glasses, dishes, and other items promptly.
Assist with food and beverage service when applicable, including taking and delivering member orders.
Maintain a clean and organized towel station and service areas.
Anticipate members’ needs and provide proactive, attentive service.
Monitor the pool area and promptly report safety concerns, maintenance issues, or unusual activity to management.
Follow all Club safety, sanitation, and guest-service standards.
Communicate effectively with the Food & Beverage, Aquatics, Housekeeping, and other Club departments.
Assist with opening and closing procedures for the pool area.
Maintain a professional appearance and follow Club uniform and grooming standards.
Protect member privacy and confidentiality.
Perform other duties as assigned by management.

Qualifications & Desired Attributes:

Previous experience in a country club, resort, hotel, pool, or upscale hospitality environment preferred.
Dependable, punctual, and trustworthy.
Friendly and outgoing personality with excellent customer-service skills.
Professional appearance and demeanor.
Strong attention to detail and cleanliness.
Ability to anticipate and respond to member needs.
Comfortable working outdoors in the South Florida climate.
Ability to stand and walk for extended periods and perform physical tasks associated with maintaining the pool area.
Ability to work independently while being an effective member of the team.
Must be available to work weekends, holidays, and varying shifts based on Club operations.

Our Ideal Candidate:

We are looking for someone who understands that exceptional service is about the details. The successful candidate takes pride in keeping the pool area beautiful, notices when a member needs assistance before being asked, and consistently provides service that is warm, professional, and genuine.

Reliability, professionalism, a positive attitude, and a commitment to exceeding member expectations are essential to this position.

Vineyards Country Club

Pool Attendant - Seasonal

About the Job